AI secretary and website chat
An AI phone and chat assistant can answer common questions, capture customer and vehicle details, take deposits, send SMS reminders, follow up and request bookings while you are under a car or serving another customer.
No lock in contract. Practical advice. Built for Australian workshops.
Every enquiry gets a response
When a call is missed, the system can immediately send an SMS and capture what the customer needs.
Answer common questions, collect details and route suitable calls based on your approved process.
Turn website visitors into enquiries by answering questions and capturing contact and vehicle details.
Offer available booking times or collect preferred dates for staff confirmation.
Try it in your workshop
AI systems require testing and human oversight. Call and messaging usage costs may apply.
Control the conversation
We build the assistant around your services, opening hours, service area, approved answers and escalation process. Complex or sensitive matters can be passed to a person.
Common questions
The assistant can introduce itself clearly as a virtual assistant. The wording and experience should be transparent and practical.
Yes, where a compatible calendar and suitable booking rules are available. Otherwise it can collect preferred times for your team.
It should not guess. It can collect the customer’s details and escalate the question to your team.
Start with the biggest opportunity
We will look at your leads, follow up, customer database, reviews and booking process, then recommend the first practical fix.
Tell us where the workshop is getting stuck. We will look at it and tell you the first practical thing worth fixing. No cost, no pressure.
Bills passion for his work shines through, and his attention to detail is unparalleled. The service was seamless, and the end product was fantastic. I wouldnt hesitate to recommend them to anyone.
We used Hype Studio Australia to help build our website amongst other services which we are super happy with.
Bill from Hype Studio is trustworthy, knowledgeable, and diligent. These are ideal traits when you need reliable technical support.
I made the right decision by working with Bill. Highly recommend his services.
What a great team to work with. Fantastic results. Thanks, Hype Studio!
Bill is really great and knows his stuff.
Hype Studio has met all our expectations and more. Excellent service at a reasonable cost, they respond quickly and are efficient.
Fantastic service, easy to talk with, they know what they are doing from years of experience. I thoroughly recommend their services.
I would formally like to thank you for your work that you have done for my company's website, staff and clients are highly impressed by the standard of professionalism in the design and quality of your work. On behalf of CPC Group we would like to thank you for your hard work as well as recommend your services to any potential client.
Engaging Internetwork to develop our web page was a stroke of genius! Looking back it is very apparent just how simple the process has been made for us. We were able to concentrate on our core business in the complete confidence that our web development was taking shape just as we had envisaged it at the concept.
We have achieved amazing results from Hype Studio. Highly recommended.
Hype Studio were able to set up the marketing and advertising for my new business. They were friendly, reliable, competitively priced and produced amazing artwork and a perfectly designed website too. The staff were extremely helpful and approachable, and did a great job completing everything for me in a short period of time.
I had an amazing experience with Hype Studio in Preston. The team was incredibly helpful and supportive throughout my experience.
Not only is Bill great at what he does, the services were outstanding and one of a kind.
I'm so impressed. Despite tight deadlines, the team delivered high-quality results on time. I look forward to working with Bill again.
I was so happy with the service Bilal has provided to our Club, Auburn FC. I would have no hesitation in recommending Hype Studio.
Hype Studio works professionally and makes good products. Thanks Bill for fulfilling my requirements.
Amazing customer service. Bill always makes you feel so welcomed and special.
Hype Studio Australia exceeded my expectations. Great job!
Fantastic people to work with. Helped with CRM and website design work.
Highly recommended. Bill is very nice and knows what he is doing. You will feel welcomed and have your problem solved straightaway.
Bill is a legend. Always there if you need it. I would not doubt recommending him.
Bill is great as he provides genuine feedback, solutions and improvisation for what needs to be done, which is great.
The team at Hype Studio launched my new website state of art. Thank you to Bill and the team for your amazing result.